Privacy terms

Privacy Policy for 1st Choice Junk Removal & Dumpsters

Effective Date: January 1st, 2024

At 1st Choice Junk Removal & Dumpsters (a DBA of 1st Choice Companies, LLC, registered in the state of Ohio), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website, www.1stchoicejunk.com, and using our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you contact us via phone or interact with our website, we may collect personal information such as your name, phone number, and any other details you voluntarily provide.
• Automated Information: Our website uses cookies to track user activity and gather analytics to improve our services. Cookies help us understand how visitors use our website.
• Recorded Communications: We record phone calls for quality assurance and training purposes. We also use automated dialers to communicate with customers and automated text and email services for notifications, reminders, and promotional messages.

2. How We Use Your Information

We may use the information we collect in the following ways:

• To provide junk removal, dumpster rental, and demolition services
• To respond to customer inquiries and requests
• To improve our website and services based on user behavior and preferences
• For marketing purposes, such as sending automated texts or emails about promotions and service updates
• To comply with legal obligations or protect our legal rights

3. Cookies

Cookies are small text files stored on your device to track your activity on our website. They help us analyze website traffic and user behavior, and they provide a personalized experience. You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer.

4. Data Security

We are committed to ensuring that your information is secure. We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure.

5. Third-Party Services

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business, conducting our services, or supporting our marketing efforts.

6. Recording of Calls and Automated Communications

By contacting us, you agree to the recording of phone calls for training and quality assurance purposes. You also consent to receive communications through automated dialing systems, text messages, and emails related to our services. You can opt out of marketing communications at any time by contacting us directly.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your personal information
• Opt-out of receiving automated communications

To exercise any of these rights, please contact us using the phone number listed below.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

1st Choice Junk Removal & Dumpsters
3414 Erhart Road, Litchfield, Ohio 44253
Phone: 216-616-5865